Data protection

General note and mandatory information

Our privacy policy explains the nature, scope and purpose of the processing of personal information within our online offering and the websites, features and content associated with this offering (collectively referred to herein as “online offer” or “website”). The privacy policy applies regardless of the domains, systems, and devices used (for example, desktop or mobile).
Personal data is all data that can be personally obtained from you, eg. Name, address, e-mail addresses, user behavior. The personal data of users processed as part of our online offer includes, in particular, inventory data (for example, name and date of birth of customers) and content data (for example, information in the contact form).
Which data is processed in detail and how it is used depends largely on the services we use.

Designation of the responsible body

The responsible data processing unit on this website is:

Practice Lemm
Vesna Lemm
Bötzowstr. 10
10407 Berlin
info@berliner-akupunkturpraxis.de

The responsible body, alone or in concert with others, decides on the purposes and means of processing personal data (such as names, contact details, etc.).

What data do we use and for what?

We process personal data that we receive from you as part of our business relationship.
In addition, we process – as far as necessary for the provision of our service – personal data, which we from partner companies or from other third parties (eg jameda.de or other platforms for appointments) allowably (eg to make an appointment or one of them granted consent).
Relevant personal information is contact information (e.g., name, telephone number, email address, and date of birth), insurance status, and concerns (e.g., cause of treatment). In addition, these can also be entries in the contact form.
These data are used exclusively for the provision of the required medical or therapeutic services and their billing. This also includes the transfer to processors commissioned by us (Art. 28 DS-GVO), such as laboratories and other inspection bodies.

Duration of storage

We process and store your personal data for the duration of our business relationship, which includes, for example, the initiation and execution of a contract.
In addition, we are subject to various storage and documentation obligations, which result, inter alia, from the Commercial Code (HGB), the Tax Code (AO). The deadlines for storage and documentation are two to ten years.
Finally, the storage period is also judged according to the statutory limitation periods, which can be, for example, according to §§ 195 ff. Of the Civil Code (BGB) usually 3 years, in some cases up to thirty years, with the regular limitation period three Years is.

Revocation of your consent to data processing

Only with your express consent are some processes of data processing possible. A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Location:

Your data is processed exclusively in Germany, a data transfer to third countries does not take place.
Right to complain to the competent authority
As the person affected, in the event of a breach of data protection law, you have a right of appeal to the competent supervisory authority. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which the headquarters of our company is located. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process on the basis of your consent or in fulfillment of a contract automatically to you or to third parties. The provision is made in a machine-readable format. If you require the direct transfer of data to another person in charge, this will only be done to the extent technically feasible.
Right to information, correction, blocking, deletion
You have the right at any time within the scope of the applicable legal provisions to provide free information about your stored personal data, source of the data, their recipients and the purpose of data processing and, if necessary, a right to correct, block or delete this data

contact

When contacting us (via contact form or e-mail) your details for the processing of the contact request and their processing in accordance with. Art. 6 para. 1 DSGVO processed.
Your details will be stored in our email account.
For the contact form we use the plugin “Contact Form”, which sends your request to our practice address.
Data submitted via the contact form, including your contact details, will be stored to process your request or to be available for follow-up questions. A disclosure of this data will not take place without your consent.
The processing of the data entered into the contact form takes place exclusively on the basis of your consent (Art. 6 (1) lit. DSGVO). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data submitted via the contact form will remain with us until you request us to delete it, revoke your consent to storage or you no longer need to retain your data. Mandatory statutory provisions – especially retention periods – remain unaffected.

Server log files

In server log files, the website provider automatically collects and stores information that your browser automatically sends to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

There is no merge of this data with other data sources. The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which allows the processing of data to fulfill a contract or pre-contractual measures.

Newsletter data

To send our newsletter, we need an e-mail address from you. Verification of the specified e-mail address is necessary and the receipt of the newsletter is to be agreed. Supplementary data are not collected or are voluntary. The use of the data takes place exclusively for the dispatch of the newsletter.
The data provided in the newsletter registration are processed exclusively on the basis of your consent (Art. 6 (1) (a) GDPR). A revocation of your already given consent is possible at any time. For the revocation is sufficient an informal message by e-mail or you sign up via the “unsubscribe” link in the newsletter. The legality of the already completed data processing operations remains unaffected by the revocation.
Data entered to set up the subscription will be deleted in the event of cancellation. If these data have been sent to us for other purposes and elsewhere, they will remain with us.